01
Resident & Guest Greeting
Professional greetings for residents and visitors at the lobby and front entrance.
Serving the Tri-State Area
Concierge, doorman & white glove services
in New York City, New Jersey & Connecticut
Professional doorman, concierge, and white glove services for residential and commercial buildings across New York City, New Jersey, and Connecticut. Trained officers who handle access awareness and resident-focused service at the front desk.
Who We Are
Front desk doorman and concierge staffing for residential and commercial buildings across New York, New Jersey & Connecticut
Your doorman is the first impression visitors see and a key part of how your property runs each day. Concierge USA LLC provides professional concierge, doorman, and white glove services for residential and commercial buildings. Our officers handle access control, lobby awareness, and resident service so your entrance stays secure, welcoming, and well managed.
We handle recruitment, screening, training, scheduling, and ongoing supervision. Staff are trained and screened to your building's standards, then oriented to your protocols, traffic patterns, and culture before they take the post.
We staff co-ops, condominiums, luxury rentals, hotels, office buildings, and other front-of-house posts across New York City, including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, as well as New Jersey and Connecticut.
What We Provide
Doorman, concierge & white glove services for residential and commercial buildings
Each program is tailored to your building's schedule, protocols, uniforms, and resident expectations.
Concierge support in the lobby
02
Package & Delivery Intake
Package and delivery procedures so parcels are logged, secured, and handled to your building's standards.
03
Visitor Sign-In & Access Support
Visitor sign-in, access awareness, and lobby monitoring that keep your entrance orderly and controlled.
04
Front Desk Concierge Coverage
Front-desk coverage for phone calls, guest assistance, and transportation coordination when your property needs it.
05
Vendor & Contractor Check-In
Vendor and contractor check-in protocols that protect residents and assets while keeping work on schedule.
06
After-Hours Doorman Coverage
After-hours and weekend coverage options, shift notes, incident documentation, and emergency coordination with building staff.
Our Process
How we staff doorman and concierge posts for your building
I
Building Assessment
We review your posts, coverage hours, traffic patterns, and protocols with building management and your board.
II
Officer Screening & Selection
Personnel are background-checked, screened, and selected to match your property type, uniform standards, and resident expectations.
III
Property Orientation
Staff learn your building systems, access procedures, visitor rules, and service standards before their first shift.
IV
Ongoing Staff Supervision
We manage scheduling, performance, substitution coverage, and documentation on an ongoing basis.
Why Choose Us
Custom doorman and concierge coverage across New York, New Jersey & Connecticut
01
Doorman Services
Access control, lobby presence, deliveries, and building awareness at the entrance.
Lobby presence & access support
02
Concierge Services
Front-desk hospitality for transportation coordination, visitor assistance, and resident requests.
Front desk & resident assistance
03
Custom Front Desk Programs
We match posts, uniforms, protocols, and coverage hours to your operations, including after-hours and weekend options when needed.
Residential & commercial experience
Contact Us
Request concierge, doorman & white glove services
in New York City, New Jersey & Connecticut
Serving residential buildings, hotels, and commercial properties across New York City, New Jersey, and Connecticut.
Contact Us
Contact our New York, New Jersey & Connecticut
doorman and concierge team
Whether you are launching a new building, replacing an existing program, or reviewing coverage options, we start with a confidential conversation about your posts, hours, and resident expectations.
Website
doormanandconcierge.com
Office
336 West 37th Street, Suite 460
New York, NY 10018
Phone
212-416-4477